Cancellation policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us, Dutch Beauty Group B.V., (Park Forum 1045, Eindhoven, Netherlands, [email protected], Phone: +31 40 30 41 436) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided both agreements form an economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation in financing. If the loan has already been provided to us at the time the withdrawal becomes effective, your lender will assume our rights and obligations under the financed agreement with respect to the legal consequences of the withdrawal or return. This does not apply if the present contract concerns the acquisition of financial instruments (e.g., securities, currencies, or derivatives). If you want to avoid a contractual obligation as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you have a right of withdrawal for that as well.

You bear the direct costs of returning the goods.

Right of Withdrawal created with the Trusted Shops Legal Text Generator in cooperation with Wilde Beuger Solmecke Rechtsanwälte.